Free Standard Shipping in the Contiguous U.S.

Shipping Policy

Effective date: August 13, 2026

This Shipping Policy explains where StockaDeal ships, the shipping service available to eligible customers, estimated delivery times, and what customers can expect after placing an order.

1. Shipping Coverage

StockaDeal currently ships to eligible residential and commercial street addresses within the contiguous 48 United States and Washington, DC.

StockaDeal does not ship to:

  • Alaska
  • Hawaii
  • Puerto Rico
  • Guam
  • U.S. Virgin Islands
  • American Samoa
  • Northern Mariana Islands
  • Other U.S. territories
  • APO, FPO, or DPO addresses
  • PO Boxes
  • International destinations

Shipping eligibility is determined using the delivery address. A billing address in an eligible area does not make an unsupported delivery destination eligible.

2. Free Standard Shipping

Eligible orders receive Free Standard Shipping within the contiguous United States and Washington, DC.

No minimum purchase is required.

Free Standard Shipping is not available for unsupported destinations. Oversized or freight-like products may require individual shipping review and are not automatically covered by Free Standard Shipping.

3. Processing Time

Orders are generally processed within 1–2 business days.

Processing includes reviewing the order, confirming availability, and preparing the order for shipment. Processing time is separate from carrier transit time.

Product availability, address questions, oversized-item review, weekends, and U.S. federal holidays may affect processing time.

4. Estimated Delivery Time

Estimated total delivery time is approximately 4–9 business days:

  • Processing: 1–2 business days
  • Carrier transit: 3–7 business days

Delivery times are estimates and are not guaranteed.

Timing may be affected by weekends, U.S. federal holidays, severe weather, carrier delays, product availability, oversized-item handling, local conditions, or other events outside StockaDeal’s reasonable control.

5. Weekends and Holidays

A business day does not include weekends or U.S. federal holidays.

Orders placed near weekends or holidays may take longer to process, and carrier operations may be limited during those periods.

StockaDeal does not promise a specific daily order cutoff time.

6. Tracking and Shipment Status

Tracking details will be provided once shipment information becomes available. Tracking may not display movement immediately after a label is created.

Common order and shipment statuses may include:

  • Order Received: The order has been submitted.
  • Processing: The order is being reviewed, confirmed, or prepared for shipment.
  • Shipped: Shipment information has been created and the order has entered carrier handling.
  • Delivered: The carrier reports delivery to the destination.

No specific carrier is guaranteed. Carrier selection may vary by item, destination, availability, and fulfillment source.

7. Split Shipments

An order may arrive in more than one package.

  • Items may ship from different distribution locations.
  • Packages may use different carriers.
  • Packages may arrive on different dates.
  • Each package may have separate tracking information.
  • One package may show delivered while another remains in transit.

Customers are not charged an additional shipping fee merely because an order is split into multiple shipments.

If one item becomes unavailable after other items have shipped, available items may continue through fulfillment, the unavailable item may be canceled, and the customer will be notified. Any approved refund for the unavailable item will be sent to the original payment method.

8. PO Boxes

StockaDeal cannot ship to PO Boxes. A valid residential or commercial street address is required.

Checkout may reject address formats that appear to be PO Boxes.

We’re sorry, but StockaDeal cannot ship to PO Boxes. Please enter a valid residential or commercial street address within the contiguous United States or Washington, DC.

StockaDeal will not silently rewrite a PO Box address into a different address.

9. APO, FPO, and DPO Addresses

StockaDeal cannot ship to APO, FPO, or DPO addresses, including military destinations using AA, AE, or AP state codes.

We’re sorry, but StockaDeal cannot ship to APO, FPO, or DPO addresses. Please enter an eligible residential or commercial street address within the contiguous United States or Washington, DC.

10. Alaska, Hawaii, and U.S. Territories

StockaDeal currently ships only within the contiguous 48 United States and Washington, DC.

Shipping is unavailable to Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, the Northern Mariana Islands, and other U.S. territories.

StockaDeal does not offer a surcharge-based shipping option to unsupported destinations.

11. Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate delivery address. Please review all shipping details carefully before placing an order.

If an address error is discovered before fulfillment, contact info@stockadeal.com promptly. StockaDeal may correct the address when the requested correction can be verified, handled safely, and remains eligible for shipping.

If a safe correction cannot be made, StockaDeal may cancel the order so the customer can place a new order with the correct address.

After shipment, an address change cannot be guaranteed.

If a shipment is returned because the customer supplied an incorrect or incomplete address:

  • An eligible refund may be issued after the returned item is received and inspected.
  • Actual, documented, nonrecoverable shipping or return costs may be deducted where legally allowed.
  • No arbitrary penalty will be charged.
  • A new shipment requires customer authorization.
  • The new destination must be eligible under this policy.

No deduction will be made when the return results from a StockaDeal error, carrier error, wrong item, or shipping damage.

12. Carrier Delays

Delivery dates are estimates.

Weather, carrier service interruptions, holiday volume, natural events, local access conditions, and other circumstances may delay delivery. A delay does not necessarily mean a shipment is lost.

Customers should review the latest tracking or shipment information. StockaDeal will assist with reasonable carrier inquiries when appropriate but cannot guarantee carrier delivery dates.

13. Damaged, Wrong, Missing, or Incomplete Orders

Please report visible shipping damage, a wrong item, a missing item, or an incomplete order within 7 calendar days after delivery.

  • Visible shipping damage
  • Wrong item received
  • Missing item
  • Incomplete shipment

Prompt reporting helps StockaDeal investigate. A report made after 7 calendar days may still be reviewed based on the circumstances; late reporting does not automatically forfeit all rights.

StockaDeal may reasonably request:

  • The order number
  • A description of the issue
  • Photos of the product, shipping package, shipping label, and internal packaging
  • Serial or model information when relevant

Only information reasonably needed to review the issue will be requested. Please retain the product and packaging until the review is complete.

Submitting a report does not create an automatic replacement or refund. The appropriate resolution depends on the facts of the review.

14. Delivered but Missing

If tracking shows delivered but the package cannot be located:

  1. Check the delivery area, entrances, mailroom, parcel locker, and other safe locations.
  2. Ask household members, building staff, or nearby neighbors whether they accepted the package.
  3. Review the tracking details and delivery photo, if available.
  4. If the package is still missing by the next business day, contact info@stockadeal.com.

StockaDeal may review fulfillment records and initiate a reasonable carrier inquiry.

Customers do not need to wait until the next business day when tracking confirms misdelivery, the delivery photo clearly shows the wrong location, or there is other clear evidence of an immediate delivery problem.

A delivered-but-missing report does not create an automatic replacement or refund. The appropriate resolution depends on the available evidence and review.

15. Product Availability After Purchase

Product availability may change after an order is placed.

If the ordered item remains available at the agreed price, StockaDeal will proceed with fulfillment.

StockaDeal will not substitute a materially different product or charge a higher price without customer authorization.

If an item cannot be fulfilled, StockaDeal will notify the customer, cancel the unavailable item or order, and issue an approved refund to the original payment method.

For multi-item orders, available items may continue through fulfillment while unavailable items are canceled. StockaDeal will explain the status of the affected items.

Items may be fulfilled from different distribution locations.

16. Order Cancellation

Customers may request cancellation before fulfillment begins. StockaDeal will make reasonable efforts to honor the request, but cancellation is not guaranteed until StockaDeal confirms it.

An order has entered fulfillment when StockaDeal or a fulfillment source has begun committed order handling, including product allocation, packing, shipment preparation, or carrier processing.

Cancellation may no longer be possible after a fulfillment commitment has been made, packing has started, shipment preparation has begun, or carrier processing has started.

To request cancellation, contact info@stockadeal.com. A cancellation request is not confirmed until StockaDeal sends confirmation.

17. Fulfillment-Related Refunds

Once a refund is approved, StockaDeal will initiate it to the original payment method.

A refund is considered initiated when it has been submitted to or accepted by the payment provider. The time required for the refund to appear depends on the payment provider and the customer’s financial institution.

StockaDeal does not guarantee a specific bank posting date.

For multi-item orders, a partial refund may be issued for an unavailable or affected item while the remaining items continue through fulfillment.

18. Refused Deliveries

A deliberately refused delivery, when there is no StockaDeal or carrier error, may be treated as a customer return.

An eligible refund may be issued after the returned item is received and inspected. Actual, documented, nonrecoverable shipping or return costs may be deducted where legally allowed.

This does not apply when refusal is reasonably related to:

  • Visible shipping damage
  • A wrong item
  • A safety concern
  • An item not ordered by the customer
  • A confirmed StockaDeal or carrier error

Customers should contact info@stockadeal.com as soon as possible when refusing delivery for one of these reasons.

19. Oversized or Freight-Like Products

Oversized or freight-like products are offered only after shipping eligibility has been confirmed for the item and destination.

Any product-specific handling or shipping requirement will be displayed or communicated before the order is finalized.

Oversized or freight-like products are not automatically included in universal Free Standard Shipping and may remain unavailable for certain destinations.

20. Customer Support

For shipping questions or order assistance, contact:

Email: info@stockadeal.com

Please include the order number and a clear description of the issue. Do not send payment-card details, account passwords, or other sensitive information by email.

StockaDeal does not promise 24/7 support, fixed support hours, or a guaranteed response time.

21. Policy Updates

StockaDeal may update this Shipping Policy as operations, carriers, destinations, or legal requirements change.

The policy in effect at the time of publication will display its current effective date. Updates apply prospectively unless otherwise required by law.